Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our online gaming platform. We are committed to transparency about how we collect and use your information while ensuring compliance with UK data protection laws and gaming regulations. By continuing to use our services, you consent to our use of cookies as described in this policy.
What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. These files contain information that is transferred to your device's hard drive and allow us to recognise your device and store information about your preferences or past actions. Cookies are widely used by online gaming operators to make their websites work efficiently and provide a personalised gaming experience.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies. These technologies help us understand how you interact with our gaming platform, remember your preferences, and deliver relevant content and advertisements tailored to your gaming interests.
Types of Cookies We Use
We categorise the cookies used on our platform into four main types based on their function and purpose. Each category serves specific operational needs while enhancing your gaming experience and ensuring platform security.
| Cookie Type | Purpose | Duration | Examples |
| Strictly Necessary | Essential for website operation, security, and compliance with gaming regulations | Session/12 months | Authentication, session management, fraud prevention |
| Functional | Remember preferences and provide enhanced features | 30 days to 2 years | Language settings, game preferences, sound options |
| Analytics | Help us understand user behaviour and improve services | 13-26 months | Google Analytics, game performance tracking |
| Marketing | Deliver personalised advertisements and track campaign effectiveness | 90 days to 2 years | Targeted promotions, affiliate tracking, retargeting |
First-Party and Third-Party Cookies
Our platform uses both first-party and third-party cookies. First-party cookies are set directly by our domain and are essential for providing core gaming services, managing your account, and ensuring secure transactions. These cookies cannot be disabled without significantly affecting your ability to use our services effectively.
Third-party cookies are placed by external service providers that we work with to enhance your gaming experience. These may include payment processors, game providers, analytics companies, and advertising networks. While these cookies help us provide comprehensive services, you have more control over their acceptance and can manage them through your browser settings or our cookie preference centre.
How We Use Cookies
Cookies serve multiple essential functions on our gaming platform, each designed to enhance your experience while maintaining security and regulatory compliance. We use these technologies responsibly and in accordance with UK gambling laws and data protection requirements.
- Authenticate your identity and maintain secure login sessions
- Remember your gaming preferences, including favourite games and betting limits
- Process payments securely and prevent fraudulent transactions
- Provide personalised game recommendations based on your playing history
- Deliver targeted promotions and bonuses relevant to your interests
- Analyse website performance and identify areas for improvement
- Ensure compliance with responsible gambling measures and age verification
- Track affiliate referrals and marketing campaign effectiveness
Session and Persistent Cookies
Session cookies are temporary files that are automatically deleted when you close your browser. These are crucial for maintaining your gaming session, ensuring secure transactions, and providing real-time game functionality. Without session cookies, you would need to re-authenticate for every action on our platform.
Persistent cookies remain on your device for a specified period or until you manually delete them. These cookies remember your preferences between visits, track your gaming patterns for responsible gambling purposes, and help us provide a more personalised experience. The retention period varies depending on the cookie's purpose, ranging from 30 days to 2 years maximum.
Cookie Management and User Control
You have several options for managing cookies on our platform. We provide a comprehensive cookie preference centre where you can view detailed information about each cookie category and make granular choices about which types you wish to accept. This centre is accessible from our website footer and allows real-time management of your preferences.
Please note that while you can refuse certain categories of cookies, some are strictly necessary for the operation of our gaming platform and cannot be disabled. Disabling functional, analytics, or marketing cookies may limit certain features but will not prevent you from accessing core gaming services.
Browser Cookie Settings
All modern browsers provide built-in tools for managing cookies. You can configure these settings to block all cookies, accept only first-party cookies, or receive notifications before cookies are stored. However, please be aware that restrictive cookie settings may impact your gaming experience and prevent certain features from functioning properly.
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Internet Options > Privacy > Advanced
Mobile Device Cookie Management
Mobile devices offer additional privacy controls through operating system settings and dedicated apps. iOS users can manage tracking through Settings > Privacy > Tracking, while Android users can adjust ad personalisation in Google Settings > Ads. These controls work alongside browser settings to provide comprehensive privacy management.
Many mobile browsers also offer private browsing modes that limit cookie storage and tracking. While these modes provide enhanced privacy, they may require you to re-enter login credentials and preferences each time you visit our platform.
Third-Party Analytics and Advertising
We partner with reputable third-party services to provide analytics and advertising capabilities. Google Analytics helps us understand user behaviour and improve our services, while advertising networks enable us to reach potential players with relevant promotions. These services have their own privacy policies and opt-out mechanisms.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or through our cookie preference centre. For advertising cookies, you can use industry opt-out tools such as the Digital Advertising Alliance's WebChoices tool or the European Interactive Digital Advertising Alliance's framework.
Updates to This Cookie Policy
We regularly review and update this Cookie Policy to reflect changes in technology, legal requirements, and business practices. When significant changes occur, we will notify users through prominent website notices or direct communication. The effective date of any changes will be clearly indicated, and continued use of our services constitutes acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy. For questions about our cookie practices or to exercise your rights regarding personal data processing, please contact our privacy team through the designated channels provided in our main Privacy Policy.